Shipping Policy

Welcome to Moodist! Below you’ll find all the details about our shipping policies to ensure a smooth and transparent shopping experience. Please take a moment to review the information, and feel free to contact us if you have any additional questions.

Shipping Origins

All orders are shipped from the U.S.

Processing Time

Orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has been shipped.

Shipping Carriers

We partner with the following trusted carriers to deliver your orders:

  • USPS (United States Postal Service)
  • UPS (United Parcel Service)

The shipping carrier and method will be selected at checkout based on your preference.

Shipping Costs

  1. Free Shipping:

    • We offer free standard shipping on all U.S. orders over $80.

  2. Shipping Rates for Orders Under $80:

    • Shipping rates are calculated at checkout and vary depending on the selected carrier, shipping method, and destination.

  3. Expedited Shipping:

    • Expedited options are available for an additional fee. Pricing will vary based on the carrier and shipping method selected.

Estimated Delivery Times

Delivery times depend on the shipping carrier and method selected at checkout. Below are general estimates:

  • USPS Standard Shipping: 3-5 business days
  • UPS Ground Shipping: 1-5 business days
  • Expedited Shipping: 1-3 business days

Please note that these delivery times are estimates provided by the carriers and may vary due to unforeseen circumstances such as weather delays or holiday peak seasons.

Domestic Shipping

We currently only ship within the United States. At this time, international shipping is not available.

Order Tracking

Once your order is shipped, you will receive an email with a tracking number. Use this tracking number to monitor the delivery status of your package directly on the carrier’s website.

Shipping Address

Please ensure your shipping address is entered correctly at checkout. We are not responsible for delayed or lost shipments due to incorrect or incomplete address information.

Lost, Stolen, or Damaged Packages

Moodist is not responsible for packages lost, stolen, or damaged during transit. However, we will do our best to assist you in filing a claim with the shipping carrier. If you experience any issues, please contact us at info@shopmoodist.com with your order details.

Holiday Shipping

During peak holiday seasons, delivery times may be longer than usual. We recommend placing your order early to ensure timely delivery.

If you have any questions about our shipping policy, please contact our customer service team at info@shopmoodist.com.

Thank you for shopping with Moodist!